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Help Center

Have questions? We’re here to help.

Help Center

Have questions? We’re here to help.

Help Center

Have questions? We’re here to help.

Pricing

Can I change my plan later?

Yes! You can upgrade or downgrade your plan at any time in your Account Settings. Plan changes take effect at the start of your next billing cycle.

Can I change my plan later?

Yes! You can upgrade or downgrade your plan at any time in your Account Settings. Plan changes take effect at the start of your next billing cycle.

Can I change my plan later?

Yes! You can upgrade or downgrade your plan at any time in your Account Settings. Plan changes take effect at the start of your next billing cycle.

What is the cancellation policy?

You can cancel your plan anytime.

Monthly plans stop renewing immediately at the end of your billing month.
Yearly plans remain active through the paid term and won’t renew the following year.

What is the cancellation policy?

You can cancel your plan anytime.

Monthly plans stop renewing immediately at the end of your billing month.
Yearly plans remain active through the paid term and won’t renew the following year.

What is the cancellation policy?

You can cancel your plan anytime.

Monthly plans stop renewing immediately at the end of your billing month.
Yearly plans remain active through the paid term and won’t renew the following year.

Can other plans be added to the invoice/plan?

[to be updated]

Can other plans be added to the invoice/plan?

[to be updated]

Can other plans be added to the invoice/plan?

[to be updated]

Does a Premium or Pro License include warranties or indemnity

Premium and pro licenses do not include any warranties or indemnity. If you need that, an Enterprise License is required. Simply fill out this form and a member of our team will respond within 1-2 business days.

Does a Premium or Pro License include warranties or indemnity

Emoji

Who determines which emoji are included?

Unicode Consortium determines the official emoji alphabet. As a 100% Unicode compliant emoji provider, we follow their guidelines. If you have an emoji idea you'd like to have considered, you can submit a proposal here.

Who determines which emoji are included?

Are older versions included with JoyPixels 9.0?

Yes! A Premium License includes the version you’ve purchased and all other previous versions still available for download. As of now, JoyPixels 3.1, 4.5, 5.5, 6.6, 7.0, and 8.0 are available for download alongside JoyPixels 9.0.

Are older versions included with JoyPixels 9.0?

General

Am I still able to access older versions of JoyPixels if I sign up?

[to be updated]

Am I still able to access older versions of JoyPixels if I sign up?

[to be updated]

Am I still able to access older versions of JoyPixels if I sign up?

[to be updated]

Can I test JoyPixels icons out before I make a purchase?

You can use our Free License to test our icons prior to purchase. We also have a Free Webfont Sample you can use to ensure they work seamlessly in your implementation.

Can I test JoyPixels icons out before I make a purchase?

You can use our Free License to test our icons prior to purchase. We also have a Free Webfont Sample you can use to ensure they work seamlessly in your implementation.

Can I test JoyPixels icons out before I make a purchase?

You can use our Free License to test our icons prior to purchase. We also have a Free Webfont Sample you can use to ensure they work seamlessly in your implementation.

How do I change the email address associated with my account?

If you need to change your email address, please contact us and provide your current information. We'll gladly change it for you.

How do I change the email address associated with my account?

If you need to change your email address, please contact us and provide your current information. We'll gladly change it for you.

How do I change the email address associated with my account?

If you need to change your email address, please contact us and provide your current information. We'll gladly change it for you.

How do I delete my account?

For account deletion, please contact us and provide your signup information. We'll gladly remove your account for you.

How do I delete my account?

For account deletion, please contact us and provide your signup information. We'll gladly remove your account for you.

How do I delete my account?

For account deletion, please contact us and provide your signup information. We'll gladly remove your account for you.